Job Summary: Answer phones, schedule appointments, check patients in and out of the clinic in a friendly and professional manner. The primary role of the Front Desk Attendant is to establish the flow of the office so that each interaction with a patient is a positive one.
The billing specialist portion of the job generates revenue by making patient and secondary payer payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts.
Time Commitment: Approximately 22 hours/week (Mon 7:45a-12p,1p-6p, Tue 3p-6p; Wed 12:45p-6p; Fri 7:45a-3p) Primary Responsibilities:
Adhere to CH Core Values, Core Focus, and function with the CH Niche in mind
Greet and interact with patients in a professional and friendly manner
Check patients into and out of the clinic for their appointments
Schedule/reschedule patient appointments
Enter demographic information into the computer system
Prepare new patient charts for appointments
Prepare and send out letters to PCPs in a timely manner
Print out credit card settlement and ensure accuracy
Retrieve and send faxes/emails. Relay information to appropriate person(s)
Answer phones and relay messages to appropriate person(s)
Retrieve voicemail(s) and handle them appropriately
Help out the CH team whenever necessary, regardless of the task
Adhere to CH’s attendance and tardiness policies
Remain HIPAA-compliant; no personally identifiable patient information – including patient names and case information – may be discussed with anyone outside of pertinent office staff (full HIPAA guidelines available at CH)
Maintain a positive attitude and relationship with CH staff and its patients
Perform other necessary duties as assigned by the office manager
Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur
Utilizes collection agencies and determines appropriateness of pursuing legal remedies
Maintains report by tracking billings; monitoring collections; compiling information
Initiates claims against estates by monitoring deaths and unpaid accounts
Secures outstanding balance payments
Sending monthly statements
Maintains work operations by following policies and procedures; reporting compliance issues
Maintains quality results by following standards
Protects CH’s value by keeping collection information confidential
Updates job knowledge by participating in educational opportunities
Serves and protects the CH community by adhering to professional standards, CH policies and procedures, federal, state, and local requirements
Enhances billing department and CH reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Secondary Responsibilities:
Maintain a clean, organized, and professional environment in the office and at the front desk
Seek guidance appropriately
Refill paper products/office supplies as necessary, notify of low inventory
Organize supplements, storage spaces Skills/attributes:
Is punctual and dependable
Is respectful of all patients, staff, children, visitors
Friendly and professional at all times
Basic computer knowledge
Ability to work in a fast-paced environment
Comfortable working solo without continuous instruction (takes initiative)
Is a team player
Attention to Detail
General Math Skills
This simple exercise highlights an easy way to begin building core strength long term! Drs. Kyle and Erica use this position to help relieve symptoms such as: low back pain, diastasis, shoulder and hip pain, truly most obstacles can be helped with adding core stability.
Find the start position for functional progression one on your back, legs raised and arm raised as if you were holding a physio ball.
Remember the focus is on stability in your core as you extend one extremity at a time arms and then legs building up to extending one arm and leg together.
Maintain intra-abdominal pressure and breathe out , making sure that your back does not come off the floor or the mat. Remember that our focus is on our core and the stability there the entire time, the movement and the extremities is a bonus!
Another amazing soul joins the Coulee Health team!
Shannon practiced within our office on a couple of occasions and after our personal experience in a session with Shannon as well as the overwhelming positive feedback from her other clients, we are thrilled to have her hold space within our practice. Read on to learn more about Shannon Amberg and her Reiki practice.
Shannon Amberg is a certified Reiki practitioner in the Holy Fire Usui Tibetan tradition. Her background and education are in the environmental field and, though not specific to holistic medicine, her doctoral education focused on how people interact with and experience the natural environment. Since obtaining her Ph.D. in 2008, Shannon has been drawn to teaching and studying how a deep connection to nature can rejuvenate and help heal emotional, physical, and mental challenges. Studying energy healing was a natural next step in her progression to understanding the energetic connections between people and nature, and how nature can help heal. Shannon created Metamorphosis, LLC as a way of offering healing and relaxation to people who want it. While Shannon uses the traditional hand positions during Reiki sessions, her specific style is highly intuitive, meaning she is also strongly guided by intuition and sensitive awareness to the parts of the body that are in most need of focused healing and support at the time.
Shannon will be accepting clients for Reiki sessions at Coulee Health on Saturdays starting July 8th, 2017. Appointments can be scheduled between 9:00 AM – 2:00 PM. Email: firstname.lastname@example.org or call (208) 596-5601 to schedule.
What is Reiki?
Reiki is a spiritual healing practice that is used to promote relaxation, stress reduction, and balance in the human body. Rooted in Japanese origin, the word Reiki translates as “Universal Life Energy.” Reiki works with the subtle vibrational field (life energy) believed to surround and flow through all living things. It is believed that a person’s “ki” or life energy should be strong and free flowing; when it is, a person’s body, mind, and emotions are in a positive state of health. When the “ki” energy becomes weak or blocked, it can lead to symptoms of physical or emotional imbalance. A Reiki practitioner has been attuned and sensitive to the subtleties of this energy field and identifying where a client may need assistance with supporting energy flow.
Reiki is a great tool for easing tension, reducing stress, and facilitating relaxation in the body. While Reiki is not a cure for a disease or illness, many people use Reiki to help bring the body to a state of relaxation where healing can be maximized on several levels, including on the physical, mental, and emotional. As a result, Reiki is a great tool to use as a complement to traditional medicine and is practiced in many hospitals and medical care settings as an integrative therapy to support wellness and healing goals.
What is a session like?
A Reiki session is typically 60 minutes long during which the practitioner uses various hand positions and light touch to facilitate the flow of energy through and around the body. Clients can discuss wellness goals and particular problems or issues they are experiencing. Sessions are conducted with clients resting comfortably (face up and fully clothed) on a massage table.
What will it feel like?
Most clients feel a sense of relaxation, calmness, lightness, and peace in the physical body and the mind. Reiki is so relaxing that sometimes clients may fall asleep during the session. Don’t worry though, clients still receive all of the benefits of the session, sleeping or awake. At the practitioner’s hand placements, you may feel a very slight tingling, heat, or pulsing sensations. A client may also feel nothing at all but a sense of relaxation. The sensations or lack of are not an indication of the Reiki and how well it’s “working”, they are just how your particular body senses energy. It is different for all clients but deep relaxation is almost always felt.
How often do you get Reiki?
See for yourself how Reiki makes you feel after your first session! Many people, after trying one session, go on to have more sessions to progressively work on their current wellness goals. How often a client returns is totally up to them and how they are feeling physically and emotionally. You can’t overdo it with Reiki, as it is wholly beneficial and works with your body’s energy. In fact, your own energetic body is in control of how much Reiki it wants and needs during the session and utilizes it accordingly. A client’s body knows intuitively how much is needed to support it.
We discovered a need in the birthing world. If you’re not hemorrhaging or overtly depressed at your 6 week postpartum appointment, you’re usually sent on your way with a green light to return to activity. But many women are finding it hard to figure out how to return to (or start) working out. BirthFIT has taken this as an opportunity to help offer women guidance on working out postpartum.
Whether you worked out through your pregnancy, worked out before your pregnancy, or are completely new to working out, the BirthFIT Postpartum Series can help you navigate movements and fitness in your postpartum body. It doesn’t matter if this was your first or eighteenth birth – BirthFIT can help you improve your movements and your body.
The BirthFIT Postpartum Series is ideal for mothers interested in any or all of the following:
-beginning/returning to functional movements
-healing physically, mentally, and emotionally after giving birth
-connecting with other moms who have recently given birth
-getting back to working out comfortably and empowered
This is a four week class that will meet twice per week for an hour per class. We’ll work on functional movements – mostly bodyweight, but also weighted; share birth stories/journeys; heal visible and invisible scars from birth; and return to working out feeling stronger and empowered. The courses are geared towards women who are 2 weeks-6 months postpartum, but is appropriate for any mother who is looking to improve herself and her health through movement and community.
Dates: Monday/Thursday, 10/5-10/29
Time: 5:30-6:30 pm
Contact me to reserve your spot: email@example.com
The University of Wisconsin – La Crosse is a great school with consistently successful athletics programs. The Athletic Training program is highly competitive and is one of the best in the country. Coulee Health is proud to be a part of the UWL team, as Dr. Kyle has been working with the Athletic Training Department on a weekly basis to help keep the athletes performing at their optimum potential. This partnership has been extremely beneficial for the athletes. They receive exceptional care from the Athletic Training staff and Dr. Kyle is able to provide his insight and expertise from a chiropractic and rehabilitative perspective. Together, they are able to provide a functional treatment model that minimizes symptoms and optimizes performance for members of the football, track and field, volleyball, baseball, gymnastics, swimming, diving, wrestling, and soccer teams, among others. From soft-tissue treatments such as Graston and ART, joint mobilizations and functional chiropractic care, treatment based on DNS principles, and corrective exercise recommendations, Dr. Kyle provides a comprehensive array of treatment tools that maximize results. What does that mean to you? Whether you are a competitive athlete, a weekend warrior, or a novice whose athletic events solely consist of getting through the daily grind, you can be assured that you will receive the same top-level of care right here at our office. It’s game time!
Even if you aren’t pregnant, you have probably been exposed to pregnancy being treated as a “condition.” If you are pregnant, you excitedly choose the best time to tell everyone your special news and BAM!, just like that you are placed in a bubble. Don’t get me wrong, you need to do what is best for you and baby, but what does that really mean?
There has been a lot of talk in the news lately in regard to pregnancy and exercise. You have probably seen pictures of Alysia Montaño, 5 Time USATF Champion, competing in the 800m race while 8 months pregnant. She is inspirational and a symbol of the strength that women can gain and maintain during pregnancy.
Remaining active during pregnancy is important for you and your baby. It helps increase blood flow and therefore oxygen to your placenta, which coincidentally feeds your child!
What is most important is to listen to your body. Some days you are going to feel amazing and have an energy you didn’t know existed, and other days you may feel too tired to do much more than what is absolutely necessary. So listen. Listen to what your body is telling you because you know your body best. Birth is the ultimate event at the end of your nine month training period. You deserve to feel your best throughout and have the birth you desire!
Do you know what a doula does? Dr. Erica has already started booking her 2015 doula patients and has a few openings this fall/winter! She would love to help you with your pregnancy and birth experience!
Please call the office @ 608-498-4669 with any questions you may have or to set up a meeting to talk with her and learn exactly what a doula does!